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User Journeys

Customizable paths through curated actions

With Chati’s User Journeys, you can design customized paths filled with purposeful actions-watching webcasts, visiting booths, downloading handouts, completing profiles, and more. Every step moves your attendees closer to a reward, a certificate, or a sense of accomplishment.

Whether you're running a virtual or hybrid event, User Journeys keep participants active, focused, and excited for what’s next.

  • Event attendees can now be prompted to follow a flow of actions and tasks through watching webcasts, visiting booth reps, downloading content, or completing their profile.
  • With every completed action, the attendee will move further through their User Journey to unlock a reward or certificate of completion.
Chati diamond graphic Blue GradientScreenshot of a Chati User Journey showing progress, tasks and rewardsHeadshot of a Chati Virtual Event Platform user

See what people are saying about Chati

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Shijun Mi

Lab Coordinator
Columbia University
The platform is easily accessible. It was easy to find and enter the desired sessions to attend and the quality of voice and video was great.
natay cherry

Natay Cherry

Lab Supervisor
Atrium Health
The experience seems upgraded and more inclusive. As if they are mimicking an actual conference environment.
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Verified User

Hospital & Health Care
Chati was easy to navigate through and access the virtual meetings without the logon issues we often have with zoom or teams. For example sometimes people turn on their microphones and it interferes. Chati makes it easier to see if there are questions in or the chat on the side and not cut off the presentation view.
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Verified User

Research
The virtual event was intuitive and straightforward. We are able to see the number of participants who registered and attended the event and to see the marketing activities that drove registration. It's also useful to see which elements of the event had the most engagement.
Issa Moody

Issa Moody

Manager, Product Marketing
Illumina
Used Chati to plan and host a virtual scientific conference sponsored by my company. The problem being solved is that many more attendees can participate in a virtual conference than an in-person one. Using the platform is pretty intuitive. And the level of customization it supports means the virtual environment can be tailored to anyone's desires.
Bernard scorneaux

Bernard Scorneaux

Director Preclinical Development
Santero Therapeutics
Chati is a great tool everybody can use, you don't need to be expert. Easy to implement and access when you want from where you want, even during your holidays.
Laurel Hiatt

Laurel Hiatt

Graduate Student
Quinlan Lab
Getting everyone on the same page for virtual programming across large geographic spaces was a big benefit for me.
Xavier Escote

Xavier Escoté

Scientific Researcher
Eurecat - Centro Tecnológico de Catalunya
The ease of finding the different presentations was great and the interface is very comprehensive and user-friendly.
Pablo Daniel Vallecorsa

Pablo Daniel Vallecorsa

Investigador
CNEA
Chati is an excellent tool for organising and managing online events. I recently had the opportunity to attend an event using this platform, and I found the user interface to be highly intuitive. The conference rooms, information about each room, the chat section, and social media integration were all well-designed and easy to use.
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Boost Engagement with Reward-Based User Journeys

Chati’s exclusive User Journeys feature transforms attendee participation by guiding them through a series of tasks to unlock rewards upon completion. This keeps engagement high, motivates participation, and turns passive guests into active participants—driving deeper interaction and measurable results.

Most Popular User Journey Tasks

Attend Event
Watch Webcast
Complete a Webcast Track
Visit Virtual Space
Post in Group Chat
Complete Survey
View Handout(s)*
Accept Private Chat
Add Handout to Briefcase
Download Briefcase
Gamification
Complete User Profile
Complete a Journey
Add item to Agenda
*Any kind of content such as a PDF, web link, video, etc.

User Journey Use Cases
Primary Item (H2)Sub Item 1 (H3)Sub Item 2 (H4)
Sub Item 3 (H5)
Sub Item 4 (H6)

Engagement

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Engagement

With a set of tasks at hand, event attendees’ engagement will be at an all-time high. Many of us are task-oriented, making User Journeys the perfect virtual event engagement tool.

Onboarding

Auditorium journeyProgressHappy woman in glasses makes winning gesture and sincerely rejoices. Lady with red lipstick dressed in gray sweater looking at laptop.

Onboarding

Show event users or sponsors how to engage with attendees, as well as how to make the most out of their event experience.

CE Credits

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CE Credits

Allow your attendees to earn a certificate upon completion of a set User Journey through progress tracking, webcast viewing, and more.
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Interactive Learning Paths

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Interactive Learning Paths

With a simple interface and the ability to track attendees’ completion of tasks including viewing a webcast in its entirety, downloading course handouts, or continuing the conversation at hand in a networking room, User Journeys is a great tool to utilize for simple course work.

Customized Certificates

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Customized Certificates

When it comes to offering attendees an incentive, especially a customized certificate, they are bound to engage in your set User Journey to flaunt their achievement at the end!

With Chati’s User Journeys, you don’t just host events - you design experiences that drive action, spark connection, and deliver results.

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Frequently Asked Questions

Yes. Chati can issue a reward or certificate once an attendee finishes a defined journey of tasks, making participation measurable and giving attendees recognition for engagement.
By prompting attendees to follow a structured path, Chati encourages them to visit booths, attend sessions, and complete activities rather than browsing passively. Tying completion to a reward or certificate gives attendees a reason to stay involved throughout the event.
User Journeys guide attendees through a defined sequence of actions and tasks during an event. As attendees complete steps, they can unlock a reward or certificate, which keeps engagement high and directs people toward the moments that matter most.

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